Due to the current COVID-19 pandemic, we are not processing product returns on opened packages of oral and oral hygiene products. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping and handling. Simply return all portions of your order for a refund by email us: [email protected] and asking for a RMA number and return instructions.